Maintain and continually develop knowledge of the gaming floor, its operation and all other casino amenities.Work closely with gaming operations to assist with the development of high potential guests.Observe, track, review and analyze play of assigned high worth players.Build relationships with target high worth players using contact strategy through various communication methods, such as but not limited to telephone, mail, e-mail and personal contact both on and off property events.Learn and know the names and gaming activity of the casino’s high worth players.Manage and maintain business working relationships by increasing activity of high worth players list.Focus assessments on best business decisions for the casino. Evaluate and make business decisions regarding profitability based on reasoning that falls outside standard guidelines on comps.Approve requests for comps based on recorded play, comp availability and customer profitability.

Remain flexible with work schedules 24/7 to allow availability for special events and promotions, both on and off property.

Manage player accounts with emphasis on our highest worth players.

Respond to all guests (highest worth players) requests, concerns and issues which help develop casino loyalty and repeat visitations ongoing.

Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. They also manage the assets of the company to ensure increased trips, extended stays, and greater share of gaming wallet by the highest worth guests. The Executive Casino Host is required to carefully evaluate the potential worth of guests, the reinvestments made in the guests, and produce the highest return on investment possible through those reinvestments. Summary: The primary responsibility of the Executive Casino Host is to acquire, develop, reactivate, and maintain strong personal relationships with our highest worth guests in order to generate increased revenues for the casino.

Spirit mountain casino grand ronde